Food & beverage delivery
Pickup and delivery with insulated bags for hot and cold orders and care for packaging in transit.
For restaurants & businesses
Last-mile delivery
From your branch to their door.
Delivery for restaurants, cloud kitchens and businesses in Makkah, Jeddah and Taif. Choose an operating model that fits your branches and order volume.
Three citiesMakkah · Jeddah · Taif
Business deliveryRestaurants · Cloud kitchens · Retail
Flexible operationsDedicated fleet · Peak support
Delivery solutions
Delivery that fits your operation.
From everyday orders to peak periods, agree on coverage and a delivery model that works for your business.
Dedicated fleet
Couriers and vehicles dedicated to your branch or cloud kitchen, on a full-time or part-time basis.
Peak & seasonal support
Flexible capacity for weekends, Ramadan, Hajj and Umrah seasons, subject to availability.
Digital order tracking
Follow delivery routes and pickup and handoff times so your team can review performance and exceptions.
Fleet and equipment
Equipment suited to each delivery
Vehicle and equipment choices depend on order volume, delivery distance and each branch’s handling requirements.
Cargo vehicles
Equipped vehicles carry food orders and commercial parcels. We review load size with the branch before choosing a vehicle.
Insulated bags
Insulated bags and suitable packaging help separate hot and cold orders and limit spills in transit.
Dedicated or part-time coverage
Agree on couriers, operating hours and pickup points. Additional peak support is subject to availability.
Service coverage
Three cities in the Western Region.
Based in Makkah’s Al-Hamra district, we serve business partners across the Western Region.
MKH
Makkah
Headquarters · Al-Hamra district
JED
Jeddah
Delivery across agreed residential and commercial areas.
TIF
Taif
Support for restaurants, retail and hospitality.
From order to delivery
A clear operating process.
- 01
Define your delivery needs
Review your branch locations, order volumes and the hours when you need support.
- 02
Agree on the operating plan
Set pickup points, delivery areas, operating hours and how to handle exceptions.
- 03
Prepare for pickup
Once an order is ready, the branch coordinates handoff and verifies packaging and the order reference.
- 04
Follow the delivery
Track order status and flag a delay or unsuccessful handoff for the operations team.
- 05
Review performance
Review pickup and handoff times and order completion rates against agreed measures.
Delivery platform
Track an order from branch to courier
The branch, dispatch and courier interfaces help teams follow order status and review pickup and handoff.
Branch portal
Record an order and update when it’s ready for pickup.
Dispatch dashboard
Review orders, assignments and delivery status.
Courier app
Follow the trip and update its status at pickup and handoff.
Screenshots from the delivery platform using demo data.
Photo gallery
Vehicles, handling and delivery
Illustrative campaign photography and demo screenshots of the delivery platform.
Questions before getting started
What information should I share for a quote?
Tell us your business type, city, branch locations, typical order volumes and peak hours. Include any special handling requirements.
How is pricing determined?
A quote is based on coverage, operating hours, vehicle type and expected order volume. Details are agreed before service starts.
Can I dedicate couriers to one branch?
Full-time or part-time dedicated coverage can be discussed, depending on the branch’s needs and courier and vehicle availability.
How do you plan for peak periods?
We review expected order volume, pickup points and peak hours in advance, then agree on additional support based on availability.
What performance measures can we review?
Measures such as pickup time, handoff time and order completion rate can be agreed, along with how exceptions are logged and reviewed.
Partnerships
Let’s talk about your operation.
Tell us your business type, city and busiest hours. Our team can discuss the model that fits.
Partnership inquiries+966 55 590 4086